Privacy Policy

Your personal information is important to you, which is why we take extra care looking after it. We keep it secure; we never share it, and we respect your privacy.

This privacy policy sets out how Howarths Removals uses and protects any information that you give us.

Howarths Removals is committed to ensuring that your privacy is protected and if we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The data we collect

Howarths Removals may collect the following information via our enquiry form, email received from the customer and from telephone calls into our office:

• Name
• Email address
• Telephone number
• Existing and new address
• Moving date

This information is used purely for the purposes of providing a quote and for the move or storage service. This data is then stored securely online then input to our invoice software in order to send you invoice for payment.

What we do with the information we gather

Completing our contact or quote forms may result in a response to your enquiry but will NOT result in you receiving additional marketing information from us. We do not use information received via our website, email or by telephone for direct marketing and do not sell, distribute, or lease your personal information to third parties unless we are required by law to do so.

We require this information for the following reasons:

• Internal record keeping.
• Quoting purposes.
• We may use the contact information provided to follow up your initial enquiry.

Security

We are committed to ensuring that your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online in order to prevent unauthorised access or disclosure.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We currently operate an ‘implied consent’ policy, i.e. we assume you are happy with our use of cookies. If you are not happy, then you should either not use this site, or you should delete our cookies once you have visited the site, or you should browse the site using your browser’s anonymous usage setting.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your personal information. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at howarthsremovals@gmail.com stating what the issue is and we will promptly correct any information found to be incorrect.

How long we store the data for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Disclaimer

The material on our site is given for general information only, and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Due to the nature of the Internet, we cannot warrant that the site and downloads reach you virus-free. You should, therefore, take all appropriate precautions for your own safety.

Your rights

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), which is the UK supervisory authority for data protection issues (www.ico.org.uk).